FAQs

I placed an order, but never received a confirmation email.

If you do not receive an email from girlsintrendy within hours of placing your order and it’s not in your Spam folder, the email address on file is most likely spelled incorrectly. Please contact our Customer Care via email for assistance to update your order.

My order was confirmed, but I just got an email saying an item is out of stock. What does this mean?

Between the time you placed the order and when we processed it, the item was no longer available. We will send you an email with a discount code containing the amount you are owed for the cost of the item. Please treat the code like cash, as it is store credit you can use during a later purchase. Store credit never expires.